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Shop Policies

Payment

  • All prices are listed in Canadian dollars.
  • Payment plans are available upon request; please don’t hesitate to ask!
  • Available payment methods: PayPal, E-Interac Money Transfer (Canada only), Cheque or Money Order in Canadian dollars
  • For E-Interac, Cheque or Money Orders: After submitting your order, instructions will appear for where to send your payment.

Shipping

  • Orders are shipped via Canada Post.
  • A free local pickup option is available only in Vancouver, BC (please note however, that this option will show up for all BC-based shipping addresses entered). The pickup location will be in East Vancouver or Chinatown.
  • Postcard sets are shipped in regular envelopes without tracking or insurance.
  • Prints 11″ x 14″ and smaller in size are shipped in a flat, rigid mailer. Larger prints are shipped in a mailing tube. All prints are shipped with tracking and insurance.
  • For shipments outside of Canada: Any customs delays are unfortunately outside of my control. Please ensure the order is picked up in a timely manner as undelivered items will not be refunded.

Order Timeline

  • Please allow 5 business days to prepare the order for shipping.

Returns or Exchanges

  • All orders are custom crafted; no returns or exchanges are accepted unless it arrives damaged.
  • If items are damaged in transit, you may choose between a replacement or refund. Contact me as soon as possible if this is the case.

Prices

  • All prices are subject to change without notice.